Moka's Privacy Policy
We are the owner of the content on and operator of the website http://www.mokapos.com, its associated sites and microsites accessed through the aforementioned website (each a “Site“ and collectively the “Sites“) (“Moka“, “we“ or “us“). Please be advised that Moka is not responsible for hyperlinks to other sites or content on the internet which are owned or operated by third parties. The linked site or content is not under our control and Moka is not responsible for any errors, omissions, delays, defamation, libel, lies, pornography, obscene content, inaccuracies or other material contained in the content, or consequences of accessing any related website.
Privacy Statement
Protecting your privacy is very important to Moka. We value your privacy and we are committed to the protection of personal information which you may provide. We designed this Privacy Policy to make clear to you how we may collect and use your personal information. “Personal information” means any information that can be used to personally identify you (this does not include any information that has been aggregated or made anonymous) and as interpreted under Regulation of Minister of Communication and Information Technology No. 20 of 2016 on Personal Data Protection within Electronic System (hereinafter referred to as “Regulation 20/2016”).
Information contained herein has been prepared in accordance and in compliance with the applicable laws and is for the exclusive use if Moka and its affiliates and/or its assigns.
Your Acceptance and Approval
You are required to read our Privacy Policy from time to time. By accessing or using our services or products as well as our Website, it shall be considered as your approval and acceptance to our Privacy Policy, thus, you agree to be bound under each provision stated in our Privacy Policy. If you do not agree with any term or provision in this Privacy Policy, please do not use our services or products as well as our Website. By delivering a notification to your email, we reserve our rights to revise and/or update our Privacy Policy from time to time and you agree to be bound by such revised and/or updated Privacy Policy.
Your acceptance and approval of this Privacy Policy will also relate to the provisions stated under the Terms of Use and it shall deem and constitute as inseparable and one single agreement that govern our right and obligations to you.
Collection of Your Personal Information
We collect and manage your personal information when you sign up for a Moka account as part of our identity verification process, in the course of a transaction, or when you request a digital receipt. We may collect but are not limited to collecting the following:
1. Basic user information, such as your full name, email address, permanent and resident address, phone number, birth date, age, bank account details, employment information, credit card, and/or financial account information;
5. Any information collected by cookies, web beacon as well as general log information;
We shall be entitled, from time to time, to conduct a verification towards the personal information that you have provided to us, by sending a verification mail, e-mail, or requiring you to submit supporting documentation, or any manner whatsoever, as necessary.
You hereby agree that your Personal Information may be disclosed to the following:
- The Company’s affiliates and subsidiaries, agents and subcontractors;
Use of Information
We may use the information we collect to the following activities:
1. Send you news and information about our services and to communicate with you about products, services, promotions, and updates offered by us and select partners;
We may use information about you to improve, personalize and facilitate your use of our services and products in order to provide better services.
Sharing of Personal Information
All data processing, subcontracting or data sharing agreements will be in accordance with the requirements under the Regulation No. 20/2016, or applicable laws and regulations as may be hereafter passed and implemented. To the extent that such processing, subcontracting, or sharing requires notice or consent, we will provide or request for such notice and/or consent, in each case, prior to any processing or sharing of your Personal Information (if applicable).
Except as provided for herein, we will not provide any of your Personal Information to any third parties without your specific consent
Retention of your Personal Information
Security of your Personal Information
However, due to the open nature of the Internet, we do not guarantee any unauthorized access by third parties and you are aware of this kind of situation. In the event that such information is compromised as a result of a security breach, we will take reasonable steps to investigate the situation and where appropriate, notify the individual whose information may have been compromised and take other steps in accordance with the applicable laws or regulations. To the fullest extent permitted by law, we are not responsible and liable for any direct, indirect, consequential, or punitive damages, loss, and/or claims, that you may suffer due to any loss, unauthorized access, misuse, or alteration of any information you submit to a Site.
Confidentiality of Your Account
You shall be responsible for maintaining the confidentiality of your own account and password, as well as any and all applications submitted, obligations agreed to or entered into and all other activities that occur under the said account. You agree to immediately notify us of any unauthorized use or disclosure of your account or password, any unauthorized activities under your account or any other breach of security. We will not be liable for any loss that you may incur as a result of a third party’s use of your account or password, either with or without your knowledge, without fault or negligence on the part of us.
Transfer of Assets
Governing Law
Any reference to applicable laws and regulation under this Privacy Policy shall be interpreted as in accordance with provisions stated under the laws and regulations of the Republic of Indonesia.
Severability
If any term or provision of this Privacy Policy shall be held or declared to be invalid, illegal or unenforceable for any reason by any rule of law or public policy, such provision shall be severed to the extent invalid or unenforceable and the remaining provisions shall continue in full force and effect.

